Terms & Conditions

Welcome to Vastrini Label. By accessing our website and purchasing from our online store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Online Store Terms

By using this website, you confirm that you are at least 18 years old or using the website under parental supervision. You agree not to use our products for any illegal or unauthorized purpose and not to reproduce, duplicate, copy, sell, or exploit any part of the website or products without written permission from Vastrini Label.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason. Product availability, pricing, and offers may change without prior notice. We may also limit quantities purchased per customer.

3. Accuracy, Completeness & Timeliness of Information

We make every effort to ensure product details, pricing, and descriptions are accurate. However, errors, inaccuracies, or omissions may occasionally occur. Vastrini Label reserves the right to correct errors and update information without prior notice.

4. Modifications to Prices & Services

Prices are subject to change without notice. We may modify, suspend, or discontinue any product or service without prior notice. Vastrini Label shall not be liable for any modification, price change, suspension, or discontinuation.

5. Payment Options

We accept secure online payments through UPI, debit or credit cards, net banking, wallets, and supported payment gateways. We currently do not offer Cash on Delivery. All orders must be prepaid before dispatch.

6. Billing & Account Information

Customers agree to provide current, complete, and accurate billing and shipping information. Incorrect or incomplete details may result in delays or order cancellation. We reserve the right to refuse or cancel suspicious or fraudulent orders.

7. Shipping Policy

Orders are processed within the estimated timeline mentioned on the website. Delivery timelines may vary by location and courier service. Delays caused by courier partners, weather, public holidays, or unforeseen circumstances are beyond our control. Customers are responsible for providing the correct shipping address and contact details.

8. No Cancellation Policy

Once an order is placed successfully, it cannot be cancelled under any circumstances. Customers are advised to review their order carefully before making payment.

9. Returns, Refunds & Exchange Policy

Products once sold are not eligible for return or exchange for size, color, fit, or personal preference. Refunds or replacements will only be considered if the customer receives a damaged product or an incorrect item.

Customers must contact us within 24 hours of delivery. A clear unboxing video and product images are mandatory for verification. If approved, refunds will be processed to the original payment method within 7-10 business days.

10. Limited Offers & Promotional Policy

Promotional offers, discounts, sales, and coupon codes are valid only for a limited time and cannot be combined unless explicitly stated. Limited stock products are available on a first-come, first-served basis. Sale and discounted products are strictly non-returnable, non-refundable, and non-exchangeable. Vastrini Label may modify or withdraw offers at any time without prior notice.

11. Warranty

Vastrini Label does not provide any warranty on clothing, accessories, or fashion products unless specifically mentioned. Minor variations in color, embroidery, print placement, or texture are not considered defects.

12. Prohibited Uses

You are prohibited from using the website for unlawful or fraudulent purposes, to violate laws or regulations, upload malicious code, harass or discriminate against others, or interfere with website security or operations. Violation may result in termination of access to our services.

13. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy. We are committed to protecting your information and maintaining confidentiality.

14. Limitation of Liability

Vastrini Label shall not be liable for indirect, incidental, or consequential damages, delays caused by third-party courier services, allergic reactions or product misuse, or temporary website interruptions. Our liability shall not exceed the amount paid for the purchased product.

15. Disclaimer

Product colors may slightly vary due to photography lighting and screen resolution differences. Fashion products may have slight variations in embroidery, print, texture, or stitching as part of the design process. We do not guarantee uninterrupted or error-free website access.

16. Termination

We reserve the right to terminate or suspend access to our website or services without notice if these Terms & Conditions are violated.

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

18. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Continued use of the website following updates constitutes acceptance of those changes.

19. Website Hosting

Our online store may be hosted on third-party platforms and secure servers that provide e-commerce services and payment gateway integrations.

20. Contact Information

For any queries, support, or concerns, please contact Vastrini Label at vastrini.label@gmail.com, call 6305700255, or reach us on Instagram at @vastrini.label.